What happens if I order something and it’s out of stock

We are sorry that the item you are looking for is out of stock. Please provide your email address and we will happy to notify you when the item is available.

What happens if I received the wrong size, or I don't like the item

At Connie’s Closet we are constantly bringing in new merchandise, but in limited quantities. We do not guarantee exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to return an item, please follow our normal return policy. We will issue you a credit once your return has been processed. Please note credit may take up to 7 business days depending on your financial institution.

How can I check the status of my order

Once you have placed your order you will receive an email with shipping confirmation and tracking information.

What type of payments does Connie’s Closet accept

Connie’s Closet accepts all major credit cards: Visa, Master card, American Express, PayPal

What if my Items are damaged upon arrival

Please email us within 72 hours. Please be prepared to provide photographic evidence of the damage you experienced and we’ll take it from there. You should hear back from us within 30 days of receiving your item.

Can I cancel my order

We are sorry that you are not satisfied and want to cancel your order. Please contact boutique@connies-closet.com within 72 hours of purchase.

Shipping — Connie's Closet

Shipping

We use USPS shipping. All shipments are processed and shipped out in 7-14 business days. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather.

Regular Shipping 7-14 Days $15.00

Priority Shipping 3-5 Days $.20.00

Express Shipping 2 Days $25.00

How do I track my order

Friendly Reminder: Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it.

Lost/Stolen Packages

Connie’s Closet is not responsible for lost or stolen packages. Please refer to your tracking information and contact the carrier directly to file a claim.

USPS-800-275-8777

UPS-800-742-5877

FED-EX-800-463-3339